Returns & Exchanges
At Khanum's, we want you to feel confident in your purchase; if you are not entirely satisfied, you may return your items within 14 days of receipt for a refund or exchange. Please ensure all garments are unworn, in their original condition, and with all designer tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring the security seal is intact and the return form is included inside the parcel.
- 3.Attach the Label
Print your prepaid shipping label from the portal and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Deliver your package to the nearest authorized courier point and retain your proof of postage until your refund has been processed.